Shipping policy
BOUTIQUE HIRE AU
Terms & Conditions
Postal Hire
Clients are responsible for correct delivery and return of garments. Boutique Hire Au is not liable for delays, loss, or damage by postal/courier services.
Lost or missing return satchels are the client’s responsibility. A replacement express satchel must be purchased at the client’s cost.
All returns must be lodged over the counter at Australia Post or in a yellow Express Post box. Red street boxes are not acceptable. Clients are liable for garments until received by Boutique Hire Au.
Darwin collection clients returning via post must send the garment to Darwin using a paid Express Post satchel.
Do not return damp garments. Damp garments may cause mould and will be charged at full RRP.
Light odours or creasing from transit are normal.