FAQ

HOW CAN WE HELP YOU?

Our most Frequently Asked Questions can be found below. They should address most of your questions or concerns at any time, day or night. However, if you still have questions, need some stylist advice, or personalised advise on sizing and fit you can find our contact details here - we're here to help!  

Yes, please book a fitting through our Instagram page under 'book now'.

*Darwin region only

Yes, we express post Aus wide!

You will find the garment measurements under the product description which is only a guideline. If you are still concerned about the sizing, simply contact our friendly Customer Service Team at info@boutiquehireau.com for assistance.

You can book your dress up to 6 months in advance. We recommend you reserve your dress 2-3 days before your event to avoid any last-minute panics and ensure it arrives in time. Once your requested delivery date has been confirmed, we will send you a confirmation email.

Returning your dress is quick and easy. Simply place it in the provided prepaid return satchel and drop it at your nearest Post Office or yellow express postal box.

Simply return your dress to an Australia Post Outlet by 4pm the following business day.

We have an optional $10 insurance cover that covers minor repairs and stains. If the dress is lost, stolen or damaged beyond repair, unfortunately, you will be charged the RRP which is stated on our website.